Ongoing support
A monthly arrangement for teams that want someone looking after their AWS accounts without hiring a full-time engineer.
What's included
Once AWS is set up, it still needs looking after: patches, expiring certificates, new security findings and a bill that creeps up. Support covers that routine work so it doesn't fall through the gaps.
- Infrastructure as code and CI/CD pipelines maintained
- Patching and backup checks
- A monthly report on security findings and spend
- Small changes and new resources on request
- Response to issues within [agreed response time]
Typical tools
Terraform, GitHub Actions or AWS CodePipeline, AWS Backup, AWS Systems Manager
How it works
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Onboarding
Access set up, monitoring checked and your current setup documented, so nothing depends on memory.
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Each month
Agreed changes, patching and backup checks, worked from a shared list you can see.
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Monthly review
A short report and call covering security findings, spend and what to do next.
Questions
More answers on the services page, or ask us directly.
What's included each month?
A set number of days for changes and maintenance, plus the monthly review. The exact mix is agreed before you start.
How quickly do you respond to issues?
Within [agreed response time] during working hours, Monday to Saturday, 9am to 6pm.
Can we stop at any time?
[Notice period, e.g. one month's notice].
Talk through your ongoing support needs
Tell us what you run today and what you want to change. We'll suggest where to start.